> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://corebycarlo.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I update my password or email address?

### Accessing security settings
Click on your name in the top right corner of the dashboard, then on **Security**.

### Updating your password
Enter your new password in the **New password** field, then confirm it in the **Confirm password** field.
Your password must contain:
* Minimum 8 characters
* At least one number
* At least one letter
Click **Confirm change** to save.

### Updating your email address
Enter your new email address in the **New email address** field, then click **Send code**. A verification code will be sent to the new address to confirm the change.

|| 💡 Your email address is your dashboard login identifier. Make sure you use an active and accessible address.